A couple of the items I bought were ok. I bought two watches that broke and the sellers refunded my money right away. I sent a defective product back and had to fight to get my money back. The last straw was two purchased from sellers in India that never sent the items. Tophatter was not doing anything about my first claim and I had to go through PayPal to get my money back. The other seller I had made two purchased and I haven't gotten either of those either and it has been months. I have a claim open and once again Tophatter has done nothing. I will never buy anything from Tophatter ever again. The sellers are still selling stuff in feautered auctions.