Kalman F.

On February 2016 we made reservations for April 30th, at the Residence Inn by Marriott at Aventura, Miami Florida for 3 suits accommodating 5 people each, for a family party of 13.
Upon arrival we were told that the hotel is overbooked and only one single room is Available, and we should drive over to another Marriott inn at hich rooms will be available to us.
When arriving at the alternate hotel we were told that they are overbooked as well and will be able to provide only 2 single rooms which are with double bed each.
We were further told that they are constantly experiencing overbooking with Booking.com system, as their system will not show overbooking and will confirm regardless of availability.
On top of the great inconvenience caused we had to book a much more expensive hotel out of choice at a very late hour with a large family.
We are looking into the legal aspects of the situation and are considering our next steps