Kaileo C.’s Reviews of Payne Glasses & more

Kaileo's Profile

Reviews 2
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0
Votes 10
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Fans 0
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Payne Glasses

Eyeglasses

“Website is slow and buttons are often unresponsive”

4/14/24

Verified site experience

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RoseWholesale

Discount Clothing

“Refuses to refund or exchange clothing that doesn't fit American sizes.”

6/26/15

They are a scam. The clothes arrived, but are sized too small for Americans. I'm a medium, their medium is equivalent to an extra-small. They told me to take photos with measurements, as if that would change the fact that they are the wrong size. They then tried to claim that that dimensions are listed on their website, which is NOT true. Furthermore, they want me to send them 85% of the purchase price to receive larger sizes! So, basically, I'm filing a complaint with my bank/CC.

Tip for consumers:
Don't use them!

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Kaileo C.

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.

We regret any inconvenience or frustration that your experience has caused you.

It would be very nice of you to inform us of your Valid Order number. We really appreciate your nice support in our work in advance!

Please feel free to contact us http://www.rosewholesale.com/m-article-id-12.html

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Kind regards,
Rosewholesale Customer Service