Not a Scam but Not So Fabulous either. Here's the deal, they give you 6 days to cancel and they make it VERY clear that if you don't skip you will be charged a credit and they remind you all of the time in email and on FB. I have only had one credit in the Over a years time that I have been with them. Are the shoes cute? Yes! To die for... BUT here is the issue that I have had... The shoes are not Durable. I have bought shoes at Payless for half the price that are still in tact while my just fab shoes are in the trash (mind you, I have only been with the company for just over a year). The Other Problem that I have with them (personally) is that the only shoes of theirs that seem to fit my feet are the Wedges (to be fair, I haven't tried the flats). I have a size 7M foot and I can't even get my foot in the: Boots, Booties or Pumps, (no matter what size I buy) it's like they are cut weird. If you like to buy a lot of cute shoes for a good price, but aren't going to wear then very often (and I mean like only on certain occasions) then this is the site for you. But if you are planning on wearing these to the office or wearing them out every weekend, then I would avoid it. And to be honest, I would never wear a pair of their heels down the stairs because they are so rickety.