Update of my story:
Soon after my employer received their files, freelancer.com has blocked money I earned. They said that my employer had some account issues (not true because his account was fully verified). Yesterday, freelancer.com just stole money from my freelancer.com profile - money was returned to my emloyer. Now my employer received both: project and money and I have nothing. They claimed, that they returned freelancer.com fee but it isn't true.
Stay away.
I have same problem as a lot of people complaining here. I'm working on freelancer.com for more than 1 year, and completed more than 10 project there, with 100% positive ratings.
Few days ago, Freelancer.com has blocked my funds, as a reason they gave me this: "Funds originated from an account that is currently under review.".
Its second time it happened to me, but this time is more annoying because lack of contact from Freelancer.com team.
I wrote several messages to the helpdesk and did not receive ANY response, so they are blocking my money and don't want to clarify whole situation.
No contact, no explanations and no money. Just nothing. THEY JUST DON'T REPLIED FOR MY MESSAGES. How silly is that? This site is simply a SCAM.
Hi, Kacper. Lara here from Freelancer.com. It shows that this was addressed via ticket ID XTS-554-64749 and chat MVJ-199-42603. We understand how frustrating this is for you, however, please note that this is being implemented for our users' security. If you have further queries, please do not hesitate to update the ticket mentioned. Thank you for your patience. Take care!