Kacie L.

I went into the topshop in sydney on george street. I tried a couple items on and decided to think. The girl at the change room was really rude and looked absolutlely miserable. I went back later to buy something I had tried on earlier. I was served by the same rude girl but she was now on the til. She was a blonde pregnant woman. She didn't smile say hello or thank me when I left. The only thing she said was the total of my items in a very monotone uninterested voice and again looked completely miserable and like she hated everyone in the entire store. How do people like that get jobs in customer service? Its not hard to smile and be nice

I honestly don't know what to say, I couldnt even get my order delivered because ASOS kept cancelling my orders and telling me that they needed passport, drivers license, credit card with last four digits and name showing and my personal bank statement to verify my account. I don't understand the need for all the personal information. I used my mastercard, which i've used for flights, and orders from victorias secret. They cancelled my order twice.

When I emailed them they sent me very unhelpful, patronizing and generic emails which just frustrated me further. Don't order from them, you will just have problems and they won't bother to help you figure it out and find a solution.