- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Hi Folks...!
In my earlier post I had get into insight of one Chinese shopping website rosegal. After 2 months of giving the order still neither materials nor money refunded back.
After seeing the reviews I seems dress-link to be little better, although another Chinese shopping website again.! I tried with some basic stuff, not much expensive just to ensure the authenticity of their quality of services & products.! Its came like a JOKE again. Same more then a month, No materials received. The customer services there is a biggest JOKE of it, never responded back on weekend, not prefer to conclude the issues. Just tried to buy more time to that extent that the customer will leave their money & kept quiet. I never experienced such unprofessional website again.
Guys...! Never go for cheap shopping from such websites. There is no warranty that you will get your materials or get your money back. Go for a professional website like E bay where there so many free international shipping options & cent percent delivery or money back guaranty which will ease out your mental pressure.
So BIG NO TO Rsegal & DRESSLINK.
Hi Folks.!
NEVER EVER DREAMT of buying anything.
After making the payment, they never dispatched anything for a month. When I asked for the updates they started asking for my credit card detail, pass word etc. hope you understand who all can ask this.? Except a farud & scam only. When i refused to provide the details they refused to send my materials. After waited for a week more finally i cancelled my order & inform them to retun back my money. They confirmed me that they will retun it back in a weeks of time, almost one more month passed still waiting for my money.
They also sent me the fraud snapshot of money transfer which they never did it, when I confronted them again. They simply vanishes. Now no communication from their end at all, I am waiting for my money.
I am still surprised how come such website still exists. After swallowing the money of so innocent people still they are putting ad.& every day new people are falling into their trap. But i think the government of China should do something for banning them... Its simply non-existent shopping website, they just take money & then non responded.
NEVER FALL INTO THEIR TRAP.
Dear Jyotirmoy,
Thank you for taking your time to write your review.
I want to extend my sincere apologies for the problems you have experienced.
Please kindly note we have refunded you about the order and sent more details of refund via the ticket center.
Could you please check your Rosegal account and answer to us?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Best Regards
Rosegal.com Customer Service
Jyotirmoy hasn’t received any thanks yous.
Jyotirmoy doesn’t have any fans yet.
Jyotirmoy isn’t following anybody yet.
Empty.
I had ordered dresses and despite having confirmation of return through the post office they...
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to offer help, please feel free to contact us to sales@dresslink.com
Could you please send us your order number by message here? If you donot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are looking forward to your message here!