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I ordered one item that never arrived. Had the wring tracking number. I have been contacting them for 7 weeks and Wanelo does not respond. I ordered a second item just two weeks after the first. It is the wrong size and now I cannot get anyone to respond regarding a return. There was no paperwork in the package so I cannot just send it back.
I had previously ordered items and received them on time. The first time I have the smallest issue they do not reply to my requests to locate the item or for the return information. NEVER order for here. Whether or not you get your item seems to be a total gamble.
J W.'s review of Wanelo earned 7 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi J. W.! We are really sorry for the lack of response and we definitely do want to help. We will send you a private message here so we can work with you on this.