This is the first time I've ever purchased anything from raveready, and my experience was great. Alexia upgraded my shipping speed for free so my purchase would come in time for EDC NY. 5 star costumer service from her, and she respond extremely fast as well. I'll be using this site often and telling my friends all about it. Hands down the best site for festival gear and fantastic customer service. Going to be using this site until I stop raving!