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Justin L.

Contributor Level

Total Points
165

2 Reviews by Justin

  • Amazon

8/21/15

Amazon owns a ripoff company called Woot, hundreds of BBB complaints. The policy is to get order, have Amazon charge the credit card, and THEN send you a email informing the customer that there is no warranty and no returns on the defective junk they are going to ship you.
Amazon will tell you, they can not or will not help you. Woot could care less, they have 100's of complaints and are proud of the fact that they do not even look at them, let lone respond.
Amazon will "refund and charge back" if it is a out side vendor, when it involves a company they own their policy is to send a automated email telling you to go away

Tip for consumers:
DO NOT GIVE THEM a credit card, eventually you will recover the fraud however it takes time

Service
Value
Shipping
Returns
Quality
  • Woot!

8/12/15

I ordered a computer and it is defective. Woot told me that they did not manufacture this junk and I needed to contact the supplier. I called Joy Industries and they told me that Woot is on "credit hold" and wished me the "best of luck" I have contacted my bank and filed dispute on the charge. In the interim Woot keeps on spamming me. Wonder if they have ever had a repeat customer.

Tip for consumers:
Be sure to get there customer service policies in advance of ordering, use a credit card

Service
Value
Shipping
Returns
Quality

Justin Has Earned 5 Votes

Justin L.'s review of Amazon earned a Very Helpful vote

Justin L.'s review of Woot! earned 4 Very Helpful votes

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