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Julio S.

Contributor Level

Total Points
81

1 Review by Julio

  • NoMoreRack

12/15/13

Ordered on Nov. 29th nothing yet... today Dec 115th the 1800 is a joke there should be something we can do about this company. I am reporting to BBB like that matters, but I want my merchandise or my money back. This is the first time I have had a problem with ordering online. I got 1 of the 2 orders, tracking number on it but no where to be found I even contact DHL and its MIA... visiting the PO tomorrow... never again for this site. IT SUCKS!

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Vincent D. – NoMoreRack Rep

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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