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FACTS:
1) I ordered 14 items. Received 11 items in 3 different packages within ab0ut 2 weeks or so.
2) 3 of the 14 items ordered, never arrived, It's been 30 days now.
3) 7 items of the 14 are unwearable due to size problems (HUGE), the slips underneath the sheer dresses are so short they don't even cover my crotch.
4) 2 items, although too short to wear as a dress as I purchased them, but are super duper cute and I can wear them as tops with leggings or jeans.
5) 2 items of the 11 I did receive are as pictured, described and true to the size chart on website and are super duper cute and fit great.
6) They did not post/approve any of my disgruntled honest reviews
7) They did post/approve my 2 positive reviews.
OPINION:
They are selling us throwbacks from QC (quality control) from other companies or maybe even their own. I say other companies because that explains why the packages all come at different times, and would also explain why items aren't showing up, and also explains the size, quality and malfunctioning issues. I have experienced.
CLOSING: If you still buy from this company after reading these reviews, then no one to blame but yourself. As for me, I will expect a full refund of all 10 items I have either not received or were screwed up or I'm gonna do what I do best. :)
Julie Y.'s review of DressLily earned 11 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Julie,
Thank you. We feel great to hearing from our customer.
We apologize for the inconvenience that have caused at the first time.
We have contacted you for the missing items and waiting for your decision, the delay shipping due to supplier's issue, and we have contacted for avoid any further issue happen.
The parcel shipped separately because it is from different warehouse.
And need to confirm the size issue, please check your ticket.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Best Regards
Dresslily Customer Service