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Julie W.

1
Level 1 Contributor

Contributor Level

Total Points
288

1 Review by Julie

  • Sammy Dress

6/26/15

The product is half the size as it was ordered. Items are not sized even close to what they are supposed to be. I would love to send pictures but of course, Sammy Dress website will not accept them. After everything, Sammy Dress only wants to refund 20% of my total order. So I pay over a Hundred dollars, they send the wrong item or size, (its sized for Asian people) and I still end up paying. DO NOT BUY FROM THIS COMPANY THEY ARE A SCAM ARTIST PER PAYPAL, AS SOON AS THEY SEEN WHO I WAS TALKING ABOUT, SHE SAID THEY ARE A BAD COMPANY TO BUY FROM. THEY HAVE NUMEROUS COMPLAINTS

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sammydress h. – Sammy Dress Rep

Dear Julie W.

I want to start by thanking you for notifying us about the issue.

I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.

We really appreciate that you could forward us your order number

Please feel free to contact us http://support.sammydress.com/?lang=en

Hope you would get in touch with us, so we can offer you the solution.

We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.

Appreciate all your support in our work in advance!

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

Julie Has Earned 8 Votes

Julie W.'s review of Sammy Dress earned 8 Very Helpful votes

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