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julie w.

1
Level 1 Contributor

Contributor Level

Total Points
211

2 Reviews by julie

JTV
  • JTV

4/6/17

Bought a ring wore it twice. Stone fell out. When I called customer service she said she could help me since I didn't get Jewelry Safe! I expected it to last more than 2 times out of the jewelry box!' Done with them!

  • DressLily

4/20/15

I sent 2 requests to look at my order. I didn't receive part and the rest was clothes that I couldn't fit into. They were supposed to be XL. They were XS.
They wanted me to send a picture of the package. The package was destroyed when I opened it. It was only as big as my fist and the shirt was stuffed in. Couldn't open it without destroying the whole thing. Bottom line, don't order from this company unless you have money to waste...

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CustomerService R. – DressLily Rep

Dear Julie,

Thank you for your recent comment.

We apologize for the inconvenience that have caused.

I have checked the ticket and you didn't wrote to us, we have write an E-mail to you for the problem.

Please send us the picture of the parcel and top, we will check the problem and figure out solution for you.

If you have any question, please feel free to contact with us.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

julie Has Earned 31 Votes

Julie W.'s review of DressLily earned a Funny vote

Julie W.'s review of DressLily earned 7 Very Helpful votes

Julie W.'s review of JTV earned 23 Very Helpful votes

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