I recently cleaned out my closet, and realized that the pieces I was most likely to keep were many that I bought from Modcloth over the years. The site is great because they have so many pictures of the clothing being modeled by their customers, so it's easier to tell if it's really the garment you love, or just the photo styling.
Secondly, they carry many independent lines, so if you pay attention to the maker of a piece you like, you can often find similar pieces by them again. I found a couple of blazers and dress shapes that I love, and by checking back periodically, I've been able to buy multiples of those over time, in a variety of colors, that work really well for me.
Also, I appreciate that they show separate images of their plus size (or "extended size") garments in the photo selection. We don't have to look at a single image and try to guess how a pattern or design will scale up from the small size depicted: Modcloth will show you directly.
So I look at it as much as a style resource as a clothing shop. It's one of the best sites for functional online clothes shopping, in my opinion. (And though some of their prices are steep, they have a great sale section, and will notify you if something you love goes on sale.)
Dear Customer,
Actually, most of our customers are satisfied with our product details, but we will do out best to make our items better and better.
As for the size, the measurement is provided by designer and should be accurate, if you do feel one particular item's measurement is incorrect, you are welcome to tell us that.
Sorry, according to our return policy, customers have to pay for return shipping fees.
We ask you for a return proof is just for a fast refund, by the way, as I checked, your return package has not yet scanned in, you can just tell us a return tracking number we'd love to issue you a fast refund then.