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Love this company! Had them make me a pair of leather pants and two jackets. They fit like a glove. The materials are top notch and the customized is perfevt. I already have another jacket I want to have made. Highly recommend them!
Second time I have bought something from open sky and will not buy again. I bought a pack of two Bamboo pillows and only received one. Contacted them and gave them all the information they asked for including pictures and still have not received any information except we will get back to you when we hear from the merchant. I have contacted them several time now and nothing. So frustrated. Now its to late to return item because they have drawn this out. Will NEVER order from them again. Wasted money :(
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Hi Julie! We are sorry to hear about your recent experience. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will check on the status of your situation as soon as possible. If you shipment was indeed incorrect, we should be able to work with you to return the pillow you did receive if you choose, even if the 14-day return window has now passed. Please rest assured that we will work with you to make things right.