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Julie M.

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Total Points
82

1 Review by Julie

  • EverSave

7/7/12

A word of caution if you buy a voucher from Eversave - be sure you've brushed up on your ability to see into the future, as you will need to know within 30 days whether or not a merchant will still be in business to honor it.

This I discovered when I tried to book housecleaning services in May (with a voucher that doesn't expire until October) for a company that has apparently gone out of business - as evidenced by the fact that the phone number on the voucher and on their web site is disconnected and multiple attempts to contact the business through the contact form on their web site have gone unanswered. When I explained the situation to Eversave and requested a refund, I was told that I could only receive a credit for Save Rewards.

Since you can only use a portion of Save Rewards for each purchase (and some purchases not at all), that means I would have to spend at least $100 more to use the Rewards they gave me "as a token of appreciation to me as a customer." And the best part is that the rewards were only valid for 2 months and expired at the end of June, so now I have nothing to show for their appreciation.

So - lesson learned. Wish it hadn't cost me $78, but now I know to stick with Groupon or Living Social and I will advise everyone I can to avoid Eversave.

P.S. Anyone else who is having this problem and wants to go to the attorney general, let me know. How many complaints do you need for a class action suit?

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