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Julie G.

Contributor Level

Total Points
102

1 Review by Julie

  • Swap.com

2/14/15

It really doesn't get worse than Swap.com. These people are criminals and liars. They DESTROYED items I sent in, items I trusted them with. And they claim they 'lost' some of my items from another box. What do you mean lost?! I don't know what the heck goes on in their building but it's shady. The items I've bought are hit or miss. Sometimes I get stuff that's ok, other stuff I get is broken, and generally not as advertised. They're horrible liars and I would never trust sending your possessions in to them.

Tip for consumers:
DON'T! If you care about your personal possessions DON'T EVER trust Swap.com with them!!!

Service
Value
Shipping
Returns
Quality
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Swap C. – Swap.com Rep

Julie- I'm so sorry to hear that your experience was nothing short of terrible with Swap.com. Please know that we take this kind of feedback VERY seriously and I would like opportunity to make this right with you. I would urge you to please reach out to me personally to help you rectify this situation. I can be reached at 630-296-0146 or matt@swap.com. We only have your best interest mind and I look forward to speaking with you. Please let us make this right.

Thank you,

Matt

Julie Has Earned 22 Votes

Julie G.'s review of Swap.com earned 22 Very Helpful votes

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