It seems some people have had bad experiences with Writing.com. While I've had one or two bad reviews on my stories, the positive aspects of this community have far outweighed the potentially negative ones. On this website I've found a friendly, helpful, and caring group of people who are genuinely interested in improving and helping others improve. I've received invaluable advice that's helped my poetry and fiction. The site's owners and moderators are easy to get in touch with and helpful. And I happen to like the "outdated" layout and look.
Yes, you do get more reviews when you first sign up. After that, there are countless other ways (available to all levels of members) to receive quality reviews. I have never felt like a contest was rigged, and I've entered plenty. I've also never noticed any snobbery on the parts of paid and / or higher level members. Your experience is what you make it, and I've had a fantastic one.