In September I ordered 4 items. Initially I was given a duplicate code that someone else had already used. After numerous emails I finally was given a new code. It is now the end of January and to date I have only received one of the items. I am so sick of dealing with this and have requested a refund. Guess what! No response!
This company is a joke. Do not buy from them!
Hello,
Hope to find you well and thank you for contacting us. We tried to look up your order but it looks like we need further information.
Please provide the following information to info@epacificmall.com and we will promptly complete your request:
When you provide the voucher number please make sure it is accurate, sometimes there is a confusion between letter I and number 1, number 0 and letter O etc... Please ensure it is accurate!
Name:
Voucher Code:
Item:
Deal Company:
Full shipping address:
Email:
Phone number:
Date of purchase:
Please do not hesitate to contact me if you have any questions.
Have a great day!