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Julie B.

Contributor Level

Total Points
105

1 Review by Julie

  • DressLily

8/16/15

The quality of the products are horrible and the customer service is worse. I ordered a shirt in medium like I always wear and it was at least 3 sizes too small. I ordered a dress and not only was it 4 sizes too small but there were pieces of material hanging all over it. Looked like shredded fabric. When I complained, they said I can keep the product and they will give me $3 in products. What a scam? This place is a joke. It is definitely a Sweat Shop.

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CustomerService R. – DressLily Rep

Dear Julie,

Thank you so much for informing us about your shopping experience.
I want to start by offering a personal apology to the customer affected.

We have shipped the right size as customer have ordered and there are size chart for customer's reference at each page.
And we need to confirm this issue, please keep communication at your support ticket for better solution.
You are a valued customer, and we are committed to providing you with the best service possible.

Best Regards
Dresslily Customer Service

Julie Has Earned 5 Votes

Julie B.'s review of DressLily earned 5 Very Helpful votes

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Brian J.
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