Julie B.

My experience with Sammy Dress has been for the most part good. Due to moving, I have only received one of my orders. I am very happy with the dress I received and their prices are very affordable. The shirt I ordered for my son was too small, so I am still working on trying to exchange/return it. The sizes for men seem to run a lot smaller than U.S. sizes.

According to the post office I will never receive my other order because it can not be forwarded due to the type of package it is. I have contacted customer service at Sammy Dress regarding my order and they are re-shipping it. Thank goodness I had requested a tracking number on this package, otherwise I would be waiting longer for them to re-ship. That would definitely not have made me happy.

I have submitted several tickets to their customer service and they have been very helpful and they do get back to you within the 24 hours that is stated. Submitting a ticket is the best way to contact their customer service for help with your order.

Also, there are always promo codes posted online that can be used for additional discounts which is great. Once you receive your order, you can also submit a review of the product on their website and earn discount points that can be used towards future purchases.

My advice when ordering from Sammy Dress is to always pay a little extra and request the tracking number for your package. Also, I might pay a little more for shipping in the future rather than the cheapest one. "