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I ordered a dress back in November. The delivery date was supposed to be December 8, but I never received it. After much emailing and trying to get replies I only received a $10 refund because the dress "accidentally shipped" even though it still didn't arrive. I was even told before that I wouldn't get a refund until I changed my previous review about them and made it a positive one, which would require me to lie. I then contacted Better Business Bureau, which is then only when I received a dress. I received a dress, not the dress I ordered. It doesn't look like the one that was advertised on the website. I write this review not to complain, but to let others know not to waist their time with this site, for I know I am not the only person who has had major issues dealing with them.
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team