I just wrote a page-long review so I will keep this short. They say they are free - not true. They say they have support - their responses give you snarky comments that still does not answer your questions. They say my return has been rejected by the IRS - they charged me more because they had to resubmit my returns- I have always done my own taxes (and will in the future) and never had these issues. In summary - this company is making lots of money they did not earn. This has been an ordeal for me and other people and something should be done to put them out of business.