Ordered an expensive refrigirator. Delivery was scheduled with two hour time frame. Delivery came 5hours late. No phone call. Spent most of my day on the phone with horrible customer service giving me run around. When delivery finally arrived, the fridge was damaged and had to be sent back. I cancelled this order. Lots Of frustration. Best buy turned into worst buy experience
Hello Julia. We appreciate the feedback and apologize for any frustrations you have experienced. After looking into your order, we see that you have been refunded a discounted percentage. We will have a Customer Service representative reach out to your shortly via email, if you have any further questions or concerns. Thank you.