I also am very unhappy with this site, ordered November 26 and nothing as of December 12, also unable to follow the tracking. Don't think I'll recommend this site to anyone just because the items I ordered were for Christmas... now what do I tell an eleven and eight year old, Santa's sleeping on the job! I see many were unhappy with the quality of the products. Can't wait to see what mess I'm getting. Oh boy, next time I'll shop in store at least I'll have it in my hand and know the quality. And the fact that my card may be used doesn't make me happy this merry season.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to offer my sincerest apologies to you for the issue.
Please gave us your order number or your email address, we will check it and solve all the issue for you soon.