Bangood told me my bank declined payment, but my bank charged the payment to my acct. I chat with customer service they said it takes 2-3 weeks to refund my money, but they sure took my money fast. I see too many complaints about this company. I'll stay with Lazada
Dear Jule W., sorry to hear your payment was declined. Usually we send the request through for a refund with the credit card carrier in one business day, but the refund will show in 2-3 weeks, this delay is due to international bank processing times.
If you have any questions or if the refund is not showing in a few weeks please update us via email.
Sorry for the inconvenience caused.