Okay this is alarming, yes i know iam partly at fault since i haven't researched enough before ordering but, why is my order still pending while i canceled it right away after reading about the product, it took me like 10mins after ordering the product to cancel it, and now still on process. If i may ask how long does a cancellation process goes on?
Hi Jules, as long as you're able to cancel your order online, your order status will be updated within 60 mins. Should you require further assistance, you may post your order number here, so we can check this further. Thank you!