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Judy A.

Contributor Level

Total Points
80

1 Review by Judy

  • LiveCareer

10/17/13

I was just looking for a free template. After I worked for hours on a resume-I got to the page where you had to pay. After working that hard I went ahead and gave them my credit card information. Then found out there was a monthly fee. It took me hours more just to get the account closed. This is a scam. Don't fall for it

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Laura T. – LiveCareer Rep

Dear Judy,

Thanks for your comments.

The free account is the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. At this time we offer free text (. Txt) download of your resume, but if you want to print a resume to bring to an interview, email your resume/cover letter, or download a professional looking resume then you do need a subscription, which has recurring billing feature and you can cancel at any time.

We apologize for the inconvenience, but we make cancellation really easy. We give you multiple ways to cancel your subscription; by calling our customer service number at 1-888-816-0576, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section to avoid incurring this charge if service is no longer needed.

Best Regards,

Livecareer

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