I have a major issue once again and, once again, there is no online help / chat or any other contact except phoning. (a) I live in a 9 hour time difference zone to Livecareer (b) cost of calls is exhorbitant. I need an EMAIL or CHAT for assistance!
My current issue is that, what is saved and appears in Livecareer is NOT what is downloading! Please see photographs / screengrabs.
I’m very sorry if you encountered formatting issues. I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best Regards,
Anna
LiveCareer
Judith Has Earned 1 Vote
Judith O.'s review of LiveCareer earned a Well Said vote
Hi Judith O.,
I’m very sorry if you encountered formatting issues. I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best Regards,
Anna
LiveCareer