I paid for the above order on line on 19/03/15 and was informed it would be delivered within 4-6 day. To date I haven't recei it and on enquiry I was only told that the item is out of stock. I had to enquire, not them contacting me with an apology and what they are going to do to remedy the situation. On several occassions I've seen the item with the same size I ordered being advertised, yet I'm told I haven't received mine because it's out of stock. As far as I'm concerned after my experience the are rip off. I paid more than £30 for the item and all I'm told us that it's out of stock full stop.
Dear Judith,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. For the delivery, if you ordered lots of items, we will try our best to sort to one package. I have informed your question to our representatives. You'll get a reply soon. You can also write to service@ericdress.com or reviews@ericdress.com.
Have a good day.
Best regards,
Ericdress Team