Right now I could just cry over the coat that I ordered and the coat that was sent to my house yesterday. When I took it out of the small bag all wadded up, the dead looking faux fur was scary to look at and the coat is so wrinkled that I am not sure what to do about it. Would like to return the coat, but have yet to figure out how to do it and get a refund for my coat.
Hi, Judith,
Greetings!
Good day, thank you for your order in Jollychic.com. We are so sorry to hear that the size is not fit you. If you do not want to keep the items, can you pls return the items to our address in China as below:
Address in China: 3F NO. 1 Building, 2# Xiangmao Road, Gongshu District, Hangzhou, Zhejiang Province, P. R. China (310000)
Tel: (86-571)87209378
Receiver: Jollychic customer service
We will refund the full money to your card or you can change to other size or other items in our website once we get the parcel.
Please write lower value on the package below 20 usd to avoid the custom duties. Any questions, please send E-mail to: after-sale@jollychic.com Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team