Js L.’s Reviews of DressLily & more

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“DO NOT PURCHASE ANYTHING FROM THIS SITE”

6/26/15

Oh how I wish I read more of the reviews before I made a large purchase of horrible clothes. I bought a few items of clothing and jewelry. The clothes run extremely small! There were a pair of leggings that I could not even get my foot through to the other side. Was horrible! Two pieces of the jewelry broke the first time I wore it within the first week or two I purchased.
What is even worse than the clothes themselves is the customer service for the company! Have an ongoing email for 3 months now with nothing resolved. They do not listen and do not care about the quality, size and/or any other issues with your order. Cannot find a customer service number on any website besides for European customers and I am from the states.
After all this they are now telling me that you can only do refunds after 7 days hahaha what a rip offfffffffffffff :/: / :/: /

Advice for any new members looking at the site to see if there is anything cure on the site. DO NOT EVEN BOTHER LOOKING! DO NOT BUY ANYTHING FROM THIS SITE. It will either break, have stains, do not fit unless you are about a size 00

Ugh very annoyed customer!

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Thank you

CustomerService R. – DressLily Rep Over a year old

Dear Js,

Thank you so much for informing us about your shopping experience.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

We have send you the email and waiting for your reply, please keep communication at there.
The size issue need to confirm the information and please work with us.

Looking forward to hearing from you.

Best Regards
Dresslily Customer Service