- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Nightmare Customer Service. Nothing Safe about SAFERWHOLESALE Read TERMS AND CONDITIONS BEFORE PURCHASING... that is where they can get away with what they do.
Purchased EW 88 L electric trike.
The sales page said it went up to 17 mph... not even close, we got it to go up to 5-6 mph after trying everything, even disengaging the front brake. After weeks of sending emails and phone calls that were mysteriously dropped and hung up on, their final position will not take the trike back. Out of over $1400!
Bike came damaged and waiting to see if they will honor at least the parts, will come back and keep you updated as this nightmare unfolds.
Read the TOS below:
7. Damage during Shipment: The items we sell pass a thorough manufacturer's inspection prior to shipping and are insured for damage during shipment. You are responsible for the product once it is in transit, including any damage or loss that may occur during shipment.
Tip for consumers:
PLEASE READ TERMS AND CONDITIONS BEFORE PURCHASING!
Jr S.'s review of SaferWholesale earned 2 Very Helpful votes
JR hasn’t received any thanks yous.
JR doesn’t have any fans yet.
JR isn’t following anybody yet.
Empty.
I purchased a 13' inflatable boat. I received in Nov of 23. I did not immediately open and...
My UTV still doesn't run - 1 mile in 8 months! Arrived with body damage and a bad battery. Called...
Jason,
We have communicated with you on numerous occasions and offered you support with any issues you have experienced. You initially indicated to us that you had some damage to the Plastic body of the unit you received. We have offered to replace the damaged parts for you, but you declined because you could not get the unit to go as fast as you would have liked. These units do go upwards of 17mph depending on the weight of the rider. We indicated to you that you may need to perform some type of adjustment and we could get you in contact with the supplier directly to troubleshoot any issues you have experienced. You also declined this offer stating that you would accept nothing less than to have that product shipped back to the supplier and have a complete replacement shipped to you. We informed you that this was only an option if you were willing to pay the transit costs of the shipment back and forth. You also declined this offer. We have offered you options for resolution with each problem you have encountered, but you have declined any of our support. We are willing to help you with the issues you are experiencing, but you must also be willing to accept our support. We have not had any further communications with you since September and at this point considered your issues to be resolved.
Thanks,
Artie