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Called to cancel an order because they changed delivery times last minute and I had to wait another hour for my food. The customer service representative "Jacqueline" was very incompetent and rude. She had to call me back 3 times because she was unable to write down the correct order number I gave her. She then blamed me saying that I kept giving her different numbers. When I complaint to her, she simply hung up. I called again and was finally helped by another representative who knew how to do her job.
Jport P.'s review of Grubhub earned 2 Very Helpful votes
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