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j p.

Contributor Level

Total Points
83

1 Review by j

  • FactoryOutletStore.com

11/27/14

The cell phone battery I ordered is pure junk. It didn't last 3 hours on standby before it died. That battery it was replacing was at least 3 years old and still held a charge better.
With a 15% re-stock fee and having to pay return shipping, it's not worth the hassle of trying to return it.

I'll never order from this company again. STAY AWAY!

Tip for consumers:
STAY AWAY!

Service
Value
Shipping
Returns
Quality
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Customer-Service R. – FactoryOutletStore.com Rep

Hello jp.

Thank you for your order with us at FactoryOutletStore. We sincerely apologize that the item received did not meet your satisfaction.

We welcome the opportunity to resolve any concerns that our customers may have and show that we were not alerted to this situation. As a courtesy we have refunded the full purchase price of the order.

If there is anything that we can do for you please feel free to contact our US Based Customer Service Representative at 646-367-6141 Monday thru Friday 9am to 4pm Eastern/Standard and we will be more than happy to assist.

j Has Earned 3 Votes

J P.'s review of FactoryOutletStore.com earned 3 Very Helpful votes

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