Joyce R.

I have purchased many things from this company and find that they are very prompt, courteous, and it is easy to navigate their site. Only once did the carrier damage the box causing injury/broken branches I contacted this company and they quickly sent out a replacement. All that I have purchased are thriving (which is not so easy in this Alabama heat).

Finally found nice tall jeans (years ago). Now, they are not made as well, but worse yet is the return policy! I returned 4 pair of pants I purchased within one day of receiving them only to find out that they are just too darn busy to deal with giving people back their money. They say once it gets to the warehouse it takes them 14 to 21 days to "receive" it, inspect it, and process it. I have had several things I had to return to different places this year after Christmas and they were all completed within a week. Then they want to charge YOU for the shipping. After making you wait so long for your refund they ought to offer you interest!

Took advantage of the free ship prior to Christmas and wanted to try these shoes. Couldnt be happier! They have extended sizes and widths, which helps accommodate everyone in my family. Loved them so much that I got a pair for all of us. A bit pricey so it will be a while before I get another pair, but you cant beat the comfort

Purchased bed and adjustable base. Was told about the 100 day refund if not satisfied. Well, we were not satisfied at all! Bed was horrible at any setting. Hot! What they neglected to tell me was that only the mattress was refundable and you are stuck with the mechanical base which means you would be out the over $3,000.00! I will give them credit as they reviewed the phone conversation of me ordering the bed and did confirm that this was not explained to me so they did end up taking both pieces back and issuing a refund. I give their customer service high marks for a product that is highly overrated and extremely over advertised as the best sleep available. The bed is very difficult to put very over priced cheap sheets on and I had to take a loss on then as well as the mattress pad. The most expensive mistake I have ever made!