Thumbnail of user jow18

Jo W.

Contributor Level

Total Points
83

1 Review by Jo

  • LiveCareer

5/23/15

Stay away from this fraudulent site. They suck you in with a cheap resume and access your accounts and set up an automatic direct debit, which is not easy to stop. You have to cancel all your cards

Jo

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Jo W.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We also make cancellation really easy. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Jo Has Earned 3 Votes

Jo W.'s review of LiveCareer earned 3 Very Helpful votes

Jo hasn’t received any thanks yous.

Jo doesn’t have any fans yet.

Jo isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user klick101
3/14/24

The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...

Thumbnail of user evae147
3/2/24

Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the...