Item never arrived. First support question told to wait for 45 days. I didn't notice that Paypal support ends at 45 days so I made a mistake and waited. After that, no answer to support questions. A clever policy from EverBuying to fool customers to wait until reclaim period expires.
Case update:
After leaving feedback to SiteJabber, seller offered 80% refund (yes, 80% for an item never received, maybe never even sent). I accepted to recover at least a part of my loss. However, the refund was never issued.
Dear Jouko M.,
Thank you for your review. We are sincerely sorry you still have not got your package. For flat rate shipping, sometimes it may takes more than a month to arrive you. We would appreciate you patience. If you cannot get it in 45 business days, please kindly contact us, we can refund you or resend a new package to you. Thank you for your patience and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com