Thumbnail of user joukom

Jouko M.

Finland

Contributor Level

Total Points
261

About Me

I'm a small business entrepreneur. Have been in the business for 30+ years.

2 Reviews by Jouko

  • Sign-in-china

9/2/20

24 hour shipment promised but not delivered. No response to any inquiries via any offered channel - email, chat (never available), contact form, no sign of anything happening for a period of more than two weeks. Only after Paypal charge back request seller sends an email "Please trust our company again..." but still no sign of anything shipping. Very unreliable seller, looks like a fraud using a website of maybe previously working business to collect money from buyers from other countries and counting on buyers will give up due to difficulty of receiving compensation.

Tip for consumers:
Buy elsewhere.

Products used:
No products received yet.

  • Everbuying.net

8/31/14

Item never arrived. First support question told to wait for 45 days. I didn't notice that Paypal support ends at 45 days so I made a mistake and waited. After that, no answer to support questions. A clever policy from EverBuying to fool customers to wait until reclaim period expires.

Case update:
After leaving feedback to SiteJabber, seller offered 80% refund (yes, 80% for an item never received, maybe never even sent). I accepted to recover at least a part of my loss. However, the refund was never issued.

Tip for consumers:
Don't wait too long, claim back your money on time.
Or, even better, buy elsewhere.

Thumbnail of user everbuyinge
everbuying e. – Everbuying.net Rep

Dear Jouko M.,

Thank you for your review. We are sincerely sorry you still have not got your package. For flat rate shipping, sometimes it may takes more than a month to arrive you. We would appreciate you patience. If you cannot get it in 45 business days, please kindly contact us, we can refund you or resend a new package to you. Thank you for your patience and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Jouko Has Earned 1 Vote

Jouko M.'s review of Everbuying.net earned a Very Helpful vote

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