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They better be glad I can't upload the photo of how long I've been on hold. I called PayPal before I got in the shower. It's now 1 hour and 39 min later and I'm at work. Still haven't talked to anyone and I guarantee PayPal will do nothing but apologize! There is no EXCUSE for any customer to wait this long for service! HORRIBLE. THEY WILL RESPOND ON HERE BEFORE I GET SOMEONE ON THE PHONE
They will not take action until you notify Paypal! That's because Paypal freezes their money and thenot they take notice! Sammy dress refuses to contact Paypal, that's how you know it's a Scam. Their customer service response team doesn't even use proper English when they respond to complaints. They sure respond fast to a bad review but can't respond when you contact them about a missing order or order that has not shipped! Horrible people
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Dear Joshua，
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
I has taken care of your complaint and offered a resolution via the ticket center.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/