Josh M.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“This site screwed over my anniversary gift”

10/12/15

Oct 1,2015 my wife showed me a few shirts and a dress she loved. My anniversary is at the end of the month checked the details and math added perfectly for 25 day max arrival. Made an account, purchased the items with my card, and got a confirmation email. When I checked the email is stated please send payment soon... checked my bank account and the money had already been taken. It is now Oct 12,2015 Tried emailing them nothing called them busy signal or auto disconnect. It's sites like this one that discourage me from shopping online. Atleast choxi.Com ANSWERS THEIR PHONES! And thank you again for screwing over my anniversary and my money because you won't even refund it to my bank only on your site for me to get screwed again. With a different purchase.

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Josh M.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We must clarify that: our company is definitely real.Our customers are from all over the world, it's no necessary to cheat anyone to respect our reputation.
Due to delays in the delivery date supplier, we can not schedule delivery, please be assured that we will be a full refund, if you still need to buy, please post a new order.

We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
We also sent you an email before, please check again. Hope we can resolve the problem soon.
Kind regards
Rosewholesale Customer Service