I ordered a Motobecane Fantom 29 Trail from Bikes Direct and could not be happier with my purchase. The bike itself has far superior components to any equal priced bike on the market. Unfortunately the color I wanted was no longer available when I ordered the bike but Bikes Direct reached out to me very promptly and were more than accommodating in helping resolve the issue. The service was very personal and pleasant. I would recommend BikesDirect.com to anyone. I already have one friend who is about to order a bike from there himself after my raving reviews!