Joseph P.

In trying to work on and change shuffle programs, it is impossible to work on list as it is covered by an advertisement and I can not alter or arrange my shuffle programs or delete them.
You have an A-Z icon but clicking on it does nothing, You should be more concerned with treating your customers in a more friendly user way and supply a manual, that is readable and workable.
I am considering cancelling. Joseph H Popolow

I signed up for a free trial subscription. Web site appeared well done. Submitted all of the information they requested. In retrospect I am now uncomfortable about
Having done that. I decided to cancel, after further reviewing what they could do for me. When I tried to cancel by Email, they said that I have to cancel by phone.
When I called, no one picked up after waiting a very long time. Frustrated and worried.

When signing in to retrieve credit card information, Chase has a ridiculous user unfriendly system. In addition to your password, they request that you obtain an additional key by retrieving your email and copying a code # and pasting it into
Your sign on page in order to access your credit card web site. Outrageous waste or time and not elegant or user friendly. You would think that a financial company as influential as Chase would have access to smarter computer software people!

I find Hulu Premium unacceptable. The fact that you have to pay for it and still watch adds is quite disturbing. I do not like the fact that you have to watch adds in the free version, but I can understand that. I will not purchase Hulu Premium unless they eliminate the adds.

I do not understand how this site stays in business. I tried to subscribe, but the sign up, with use of a credit card would not work. When I tried to fill in the month and date it would stay at 0 and not accept it. I also called the phone # they listed, it reached their customer service, but no one answered. Also they appeared to advertise $2.00 per rental, but the individual films ranged from $3 to $7. When I played the free trailer. The quality of the picture was good!