My experience with iYogi had bean ameaningful one for three reasons. First when I call them theyare always there to respond tome. Second the hel they provided to me is more than effective as they try not only to help me with my technical issues, but would also teach me how to use tis machine as a tool. Last but not the least they characteize themselves with their patience and professionalism. I would recomend anyone to do business with them.