This is a company to avoid at all costs. They are liars, plain and simple. I had a table and chairs delivered 08/28, and the table was damaged. It took 7 weeks to get the return authorization for the chairs (which were never opened). During those 7 weeks I was told many things about their efforts to resolve the problem, each of which was then contradicted by the next customer service rep I dealt with. Only when my credit card company got involved and reversed the charge was I given the address to which the chairs could be returned (at my expense). The table is still sitting in my kitchen, and the company tells me they are waiting for a dispute with FedEx to be resolved. But FedEx told me they paid the claim 2 weeks ago (I do not believe the damage was done in transit). I can not get an honest answer from anybody in this company. And the quality of the table was far below what I'd expected from the description and the price.