Jordan T.’s Reviews of Freelancer & more

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11/5/15

I am a student and am using Freelancer for some assistance in project. However, I was told that it was FREE at first. Unknowingly I did not know that it was under the PLUS membership. So I assumed after the first month or so it auto sticked to PLUS membership instead of the FREE membership. Recently i went to my transactions to look up of the spendings I have spent on freelancer. However I have seen that Freelancer deducted money from me monthly. My credit card statement will only send me the amount and i did not request for the Credit card statement for many months. Therefore I hope freelancer will be able to refund me fully for the total amount that they have Charged me for the PLUS membership when I barely even used it.

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Jielyn L. – Freelancer Rep Over a year old

Hi, Jordan. I see that you have issues with the membership fees. Kindly refer to ticket ID CMY-650-50815 for further updates about this. If you have queries, do not hesitate to respond. Thank you and take care!