Jordan N.

Order a pair of side steps that stated 5-7 Shipping time. Though I assumed they would be received in that time, turns out they werent shipping until then, meaning I wouldn't get for another week after. I called Car ID and cancelled that order and upgraded to a more expensive pair that were in stock with 24-48 hour shipping time. 4 Days later I got an email that my tracking info was available and the item shipped... however, the only status update I have, 7 days later is that a label was created. Nobody has any idea where my item is, if it shipped, and getting a hold of them is a nightmare. 3 week process over all and I still don't have my side steps. I will never use them again.