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Everything here is true, first search gave info after that charged for everything requested as if I was not a subscriber - rip off stay away. Added Sept 12,2016. The business comment below my original post sounds reasonable. But the site does not advertise honestly and clearly. The deception lies in the fact that I paid for a service to give me the SAME results each time as I got on my first search after I paid for a subscription. I tried three times later on during my subscription period and each time they wanted more money for what I already had paid for previously. Problem with that.
Jordan G.'s review of Spokeo earned 14 Very Helpful votes
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Dear Jordan,
We understand your concern and want to make sure you are helped with this issue. Please allow me to explain regarding Spokeo. The website is designed to keep Spokeo memberships at the lowest possible price, we enable users to purchase only the products they need. When you need additional product(s), they will be available as Product Add-ons to enable more advanced search features only when you need them. This way, users can customize their subscriptions in any way they see fit, whereas in the past, if someone wanted to upgrade you had to purchase the whole thing. I apologize for any misunderstanding or inconvenience this issue has caused. Please feel free to contact Spokeo Customer Care should you have any future questions or concerns regarding this matter. They can be reached at 888-906-0850 and are available 24/7 for your convenience.
Sincerely,
Spokeo