Jon R.

I recently purchased 8 indoor bikes for my new gym from Han Kang Fitness of Shanghai, a company which advertises prominently on MadeinChina.com. I have known the owner for 9 years, during which time I had purchased 20 bikes for my previous gym in Shanghai. All these original 20 bikes were good. That is:

A) they were the product I ordered and
B) they operated well.

I recently moved back to UK and ordered 8 more of the same bikes. The shipping took approx 2 months door-to-door. When the shipment arrived, they were a completely different product. It appeared that the owner Frank Zhao was unable to supply me the actual bikes (for whatever reason) and so had ordered 8 2nd hand bikes, that were:

A) the wrong product
B) 2nd hand
C) very low quality including several manufacturing defects
D) all of them broke in several places after only 100 minutes of use which made them completely unusable.

The shipment in total cost me £7000. A refund has been refused. I strongly urge anyone considering doing business with Frank Zhao and/or Han Kang Fitness to think twice

Jon Robinson.
www.spinbackfitness.com.