Totally unprofessional. Three attempts at the same material and still garbage.
I submitted a job to scan slides and they took over two months and came back not to my request which they had agreed; no cropping or color correction. Additionally the scenes were very dark.
I sent them back and they took another month and only rescanned 6 slides.
The third attempt and the scans have a heavy blue cast which is not in the original and they are also scanned too dark.
This service is exceptionally poor and they cannot perform the basic scanning service.
Hello Jon. I am very sorry for any inconvenience with your transfer, but we really appreciate you taking the time to provide your feedback. This sounds like a very easy correction and something we could definitely do for you, so I don't know why it was not done properly the first time. I see from the order notes that your materials were re-transferred a third time. I am not sure if this corrected the issue for you, but if not, I ask that you consider sending back the slides and I will personally make sure they are properly scanned as to your specifications. Again, I am really sorry for any inconvenience this may have caused, but I look forward to the opportunity to make you a satisfied customer.