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Jon B.

Contributor Level

Total Points
89

1 Review by Jon

  • ScanDigital Photo Scanning

8/9/14

Totally unprofessional. Three attempts at the same material and still garbage.

I submitted a job to scan slides and they took over two months and came back not to my request which they had agreed; no cropping or color correction. Additionally the scenes were very dark.

I sent them back and they took another month and only rescanned 6 slides.

The third attempt and the scans have a heavy blue cast which is not in the original and they are also scanned too dark.

This service is exceptionally poor and they cannot perform the basic scanning service.

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Ashinie K. – ScanDigital Photo Scanning Rep

Hello Jon. I am very sorry for any inconvenience with your transfer, but we really appreciate you taking the time to provide your feedback. This sounds like a very easy correction and something we could definitely do for you, so I don't know why it was not done properly the first time. I see from the order notes that your materials were re-transferred a third time. I am not sure if this corrected the issue for you, but if not, I ask that you consider sending back the slides and I will personally make sure they are properly scanned as to your specifications. Again, I am really sorry for any inconvenience this may have caused, but I look forward to the opportunity to make you a satisfied customer.

Jon Has Earned 9 Votes

Jon B.'s review of ScanDigital Photo Scanning earned 9 Very Helpful votes

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